NCTRC 2021 Annual Report

As the United States went into a full calendar year wrestling with the COVID-19 pandemic, the National Consortium of Telehealth Resource Centers (NCTRC) continued to rise to the challenge of addressing the nation’s need for telehealth technical assistance.

After the first wave of demands that saw many healthcare organizations providing and experiencing telehealth for the first time and assisting with their questions and needs, the telehealth resource centers (TRCs) found 2021 to be a year of refining and improving. With providers settling into using telehealth and patients becoming accustomed to receiving services in that manner, the focus of the TRCs gravitated towards assisting these groups on how best to utilize the technology to provide efficient and effective care.