Telehealth Access Points (TAPs) Best Practices Guide

The Telehealth Access Points (TAPs) Best Practices Guide outlines how to create public spaces where individuals can access telehealth appointments. TAPs are equipped with essential tools like internet access, video/audio devices, and privacy enclosures, ensuring effective and secure virtual healthcare visits. The guide details necessary equipment, sanitization protocols, scheduling options, and emphasizes the role of digital navigators in supporting users with digital skills and healthcare access. It highlights the importance of community partnerships to overcome barriers like digital literacy and infrastructure, and explores TAP models in locations such as libraries, banks, and kiosks.