Telehealth Program Assessment

While many organizations, clinicians and care teams have been delivering telehealth and other remote services for many years, others are new to the telehealth table and are in the early stages of fully implementing and adopting a robust telehealth program. The following assessment provides the opportunity to assess gaps or areas to improve while also recognizing the investment of time and effort that has brought the organization to its current state of remote health care service delivery. Celebrate the items for which the organization has a high score!

The assessment is specific to outpatient health care clinic organizations that primarily deliver telehealth services, acting as a distant site, but may also act as an originating site when specialists or other clinicians deliver telehealth services to a patient that is at the organization/location.