Virtual Care Room Design Toolkit

Room design impacts the quality of the virtual care encounter and should not be overlooked during the development of a telehealth program. Attention to detail to optimize (or humanize) the patient/provider interaction is an important factor in building trust. Good room design should incorporate environmental factors such as specific space needs in a home, exam room, mobile medical unit, kiosk, or private office. This document provides practical information and advice on the major components that should be addressed in designing virtual care space.