The Importance of Operations Planning for Telehealth: How to Develop a Plan that Works

Join the Upper Midwest Telehealth Resource Center for a practical discussion on how to develop an operations plan for a telehealth program of any size.

Objectives covered will include:

• Learn how to identify the information you need to develop a usable and scalable operations plan for your telehealth program with examples from the UMTRC
• Discuss the importance of standardizing operations and how emergency response triggers should be written into an operations plan
• Examine the opportunities and challenges that new and emerging technologies bring to operations planning

Presented by: Danielle Renckly – Program Coordinator, Upper Midwest Telehealth Resource Center