Commonly Used Patient Portals Guide

This resource document serves as a practical tool for digital navigators, healthcare providers, and patient support teams. It offers a comparative overview of widely used patient portals, detailing their associated Electronic Health Record (EHR) systems, language availability, and core functionalities.​

This resource aids in:

• Identifying Patient Portals: Helps staff quickly determine which portal a patient may be using based on their healthcare provider or system.​
• Guiding Patients: Assists in directing patients to the appropriate portal, ensuring they can access features like appointment scheduling, medication management, test results, and secure messaging.​
• Enhancing Digital Literacy: Supports digital navigators in educating patients about portal functionalities, promoting confident and effective use.​

This document is instrumental in bridging digital divides and fostering patient engagement through streamlined access to healthcare information.​