Point and Learn: Patient Portal Icons Guide 

This visual “Point and Learn” guide introduces commonly used icons found in patient portals, helping users easily identify key features such as appointments, medications, messaging, test results, payments, video visits, forms, insurance, and health history.

Designed for use by digital navigators, this resource simplifies digital literacy support by allowing staff to visually walk patients through common portal functions. It supports clearer communication, builds confidence using digital health tools, and promotes more effective patient engagement. This guide helps bridge the digital divide in healthcare access.